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Water System Advisories

Boil order

Ohio EPA requires this notice when testing finds bacteria in the water.

The advisory will continue until two consecutive tests are negative. A minimum of 48 hours is required to complete testing. Depending on test results the boil order may be extended.

To see if the notice has been lifted, check this website or call the hotline 513-887-3066 Option 2.

Why do only parts of a neighborhood receive an advisory?
Neighboring homes may be connected to different water mains or be separated by valves in the main. BCWS tries to limit the advisory areas by isolating water lines or rerouting water before making repairs.


Under a Boil Order, you should boil all water you consume or use an alternate water supply. 

Boil the water vigorously for one minute. Bring the water to a full, rolling boil, and then start timing.

Water used for consumption includes drinking water, water used for cooking, making ice, brushing teeth, or other activities where water could be swallowed. It is not necessary to boil water for external uses such as laundry, bathing or washing dishes. However, dishes should be dried thoroughly before use.

An alternate water supply could be bottled water or a filtration system certified to remove bacteria & viruses; not all filter systems are capable of removing bacteria and viruses so consumers should check their system’s manufacturer’s certificate.